Planner job description

Job Description

Maintenance Planner

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Primary Role:   The primary role of the Maintenance Planner is to prepare long-term maintenance plans on behalf of Plan Heaven Limited (The Company). 

Qualifications:    The Maintenance Planner is required to hold a current full New Zealand driver’s license.

Reporting:  The Maintenance Planner will report to the Managing Director.

Major Objectives:    The Major Objective of the Maintenance Planner is to write up long-term maintenance plans for The Company's clients meeting the minimum quality and customer service standards established by The Company.


Key Tasks, Responsibilities and Activities: 

The Maintenance Planner is required to personally,

  • Carry out all of the tasks required to complete a long-term maintenance plan in accordance with the standards laid down by The Company.

  • Understand the liabilities associated with their role and take appropriate care in their work to limit liability for the planner and The Company.  

  • Ensure that the plans meet with the client's requirements providing they don't introduce any liability for the planner or The Company. 

  • Ensure plans are prepared within the timeframe agreed with the client.

  • Build all plans exclusively in The Company's web application.

  • Observe The Company's standards in regard to personal presentation.

  • Observe The Company's health and safety standards during any site visit and inspection.

  • Accurately maintain records as required by The Company.

  • Within reasonable expectations, be readily available to undertake work and accept all and any jobs offered.  

Specific Expectations:

The Maintenance Planner is expected to,

  • Personally provide all of The Company’s customers with efficient and courteous service at all times.

  • Personally provide all of The Company’s suppliers and associates with efficient and courteous service at all times.

  • Maintain a healthy working relationship with management and all other members of the team.

  • Ensure that their personal appearance and all equipment in their charge including their vehicle are always presented in a professional manner.

  • Reply to all emails, phone messages and texts in a timely manner.

  • Always maintain the strictest confidentiality of information about The Company, its clients and its staff.

  • Maintain an up to date understanding of the law and the ethical standards operated by The Company and always work within those standards.

The Maintenance Planner is encouraged to,

  • Undertake continued professional development and maintain an up to date personal knowledge base.

  • Gain and maintain a good understanding of sales and marketing and The Company's objectives in these areas.

  • Carry out sales and marketing activities looking to secure jobs for themselves and The Company.

  • Be an active and enthusiastic member of the team and work with the team towards achieving the goals set.

  • Become involved with the day to day decision making and setting of targets and make suggestions as to how the business and team can improve its results.

  • Prepare and follow up quotes for clients when requested using the template provided.

If you have any feedback or questions please use the Contact form.

The Plan Heaven team.